Shipping

At Starivio, we're committed to delivering your order as quickly and efficiently as possible. Please review our shipping information below.

Order Processing

All orders are processed within 1–3 business days (Monday–Friday).

Orders placed on weekends or public holidays will be processed on the next business day.

During busy periods such as holidays or promotions, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

🇺🇸 United States: 5–10 Business Days

🇨🇦 Canada: 6–12 Business Days

🇬🇧 United Kingdom: 5–10 Business Days

🇦🇺 Australia: 7–12 Business Days

🇪🇺 Europe: 5–10 Business Days

Please note that shipping times are estimates and may vary due to customs, weather conditions, or carrier delays.

Shipping Costs

We proudly offer FREE Standard Shipping on all orders.

No minimum purchase required.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take 24–48 hours to become active after shipment.

Customs & Import Duties

International orders may be subject to customs duties or import taxes depending on your country's regulations.

These charges, if applicable, are the responsibility of the customer.

Delayed or Lost Packages

If your package is delayed, please allow a few extra business days for delivery.

If your order has not arrived within 30 days after shipment, please contact our support team at:

📧 info@starivio.com

We'll investigate the issue and work with you to find the best solution.

Incorrect Shipping Address

Please make sure your shipping address is correct before completing your purchase.

If you notice an error, contact us within 12 hours at info@starivio.com.

Once an order has been shipped, we may not be able to make changes.

Questions?

If you have any questions regarding shipping, feel free to contact our support team.

Starivio Customer Support

📧 info@starivio.com

We typically respond within 24 hours on business days.